Privacy Policy – Hotel & Restaurant YES

At Hotel & Restaurant YES, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.

Information We Collect

• Full name and contact details (email, phone number)
• Reservation and stay information
• Payment information (processed securely through third-party providers)
• Preferences and special requests
• Website usage data collected through cookies and analytics tools

How We Use Your Information

• To process and manage reservations
• To communicate important information about your booking
• To provide personalised services and offers
• To ensure security and safety for guests and staff
• To improve our website and services
• To comply with legal obligations

Data Sharing

We may share your data with trusted third parties only when necessary:

• Booking platforms (e.g., Booking.com, Expedia)
• Payment processors
• IT and service providers
• Authorities if legally required

We do not sell your personal data to third parties.

Data Retention

Your personal information is stored only for as long as necessary for operational, legal, and regulatory purposes.

Your Rights

• Access your personal data
• Request corrections or updates
• Request deletion of your data
• Withdraw consent at any time
• Object to processing or restrict it
• File a complaint with the Data Protection Authority

Contact

For privacy-related inquiries, please contact us at: info@hotelyes.ee